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Need help? Our friendly customer support team is here to assist you! Contact us today.
Have a question? We’ve got answers!
Browse through our frequently asked questions to find answers to common inquiries. If you don’t find what you’re looking for, feel free to contact our customer support team.
How do I place an order for a custom commission?
Placing an order is simple! Just visit our ‘Commission’ page, choose the type of artwork you’d like, and fill out the form with details about your vision. Once we review your request, we’ll reach out to discuss further details and start the creative process.
How long does it take to complete a commission?
The timeframe varies depending on the complexity of the artwork and our current workload. On average, commissions are completed within 2-4 weeks. We’ll keep you updated on the progress every step of the way.
Can I make revisions to the artworks?
Absolutely! We offer two rounds of revisions to make sure the artwork meets your expectations. You’ll be able to review drafts and provide feedback before the final version is completed.
How is the artwork delivered?
We offer both digital and physical delivery options. For digital commissions, you’ll receive a high resolution file via email. For physical artwork, we carefully package and ship it to ensure it arrives safely. Shipping fees and times may vary based on your location.